Services

 

DHCP Authentication - We can help you boost revenues and customer satisfaction by utilizing our system to configure and manage broadband internet services. Authentication also assures that your internet services are compliant with CALEA regulations (designed to cooperate with law enforcement in the investigate of internet crimes).

 

Call Center Support – We can handle your video and internet subscription calls with our skilled staff of technical support representatives. With flexible solutions we can create the right plan to support your technical calls (including DISH and DirecTV issues), new subscriber sign-ups, and other customer contact related issues regardless of the size of your organization.
Email – You can provide your residents with your own private-label email services that are available incorporated with our authentication system.

 

Billing Services – Stop spending unnecessary time using outside accounting systems to create bills for your monthly subscription customers. We offer an integrated billing solution that consolidates your customer data into one place for month technical and billing purposes. We also offer monthly bill generation and mailing services.